General Questions
Does VISSPLUS produce heat pump with my designs？
It will be interesting for VISSPLUS team to do this.We would like to do it.and would be happy to receive your concept,idea or drawings better to evaluate it.
Can we sign NDA agreements for project?
Surely!
Sales Questions
What is VISSPLUS minimum order quantity?
It is usually 50pcs for OEM production cooperation for trial order.
After Purchase Questions
How do you solve it if i got the heat pump complaint from my clients?
visit the “vissplus warranty page”
Do you have service center outside of China?
We will have one in Europe in 2025.
Product and Prodution Questions
Does VISSPLUS Heat Pump has IOT remote service function?
For House heating heat pump,VISSPLUS has the IOT remote service for clients.
Where is the IOT server located?is it Safe?
The IOT server is located in Europe